Can Jay’s Body Shop fix my car as good as larger body shops; you know the “big guy”?
Yes, I can. In fact, I would take the quality of my repairs one step further; I fix yours as if it were my own.
Judging from the many poor repairs that I’ve had to do over for my customers through the years, I think my system serves your needs better than most large, commercial shops. The better collision technicians are paid on a commission basis. This means the more they do, the more they are paid. In general, this is a great motivator for the shop owner, as well as the tech. The problem is this also can be a motivator to go too fast, thereby short-changing customers where they don’t think the customer will ever know the difference. I think the most blatant example of going too fast is shoddy paint prep, which you often see the result of in paint flaking, peeling, and mis-matched repaired areas. Hourly paid employees are often the the ones who are just learning the trade. They suffer from the opposite end of the spectrum; body and paint work is often hard and tedious, and if the tech isn’t compensated properly, they simply don’t care about doing quality work. Not all shops suffer from these problems, but how can you know which are good, and which aren’t so good? Body shop techs are rather notorious for being a transient bunch, moving from shop to shop, so a good shop five years ago may have an entirely new staff today.
My approach to collision repair is centered around you, the customer. It’s a simple “one-horse” operation that is focused on satisfying each and every customer, one at a time. I don’t have to support expensive prime real estate, invest in radio and television advertising, or pay commissioned or hourly employees either one. Your repair dollars are spent on repairing YOUR car. It’s as easy as that. My 35 years of experience is all yours, when you need it the most, to restore your car to pre-accident condition just like I would do my own.